Scott Rods Kudos
- This topic has 11 replies, 7 voices, and was last updated Feb 8, 2007 at 12:44 pm by
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I don’t think this has to do with Scott as much as a service any of the big name rod companies would do.
But still very nice of them! 🙂
I don’t think I agree – I don’t think any of the big name rod companies would repair a poorly cared for ebay purchase basically for free. Most of them give good service but that is above and beyond.
Greg
Here’s a question for you Scott fans…
I bought a 7 weight, 9’6″ S3 when they first came out. Great rod! One of the ferrules is running out of gap (spigot ferrules) When I called Scott to ask about repairing it they wanted WAY too much money! Understand that I’ve owned and used spigot ferrules for two decades on other rods and NEVER had a problem with them. Right now I must have a dozen spigot ferrules on different rods and none are even close to wearing out. Heck, the other two ferrules on that same rod are perfect with plenty of gap left. That should tell Scott something!
I need help on getting Scott to back up the workmanship on that rod. Any suggestions?Troutwag, thanks for the response. I’m going to give it another shot. There’s still maybe an 1/8″ of gap left but I’m pretty sure that won’t heal itself.
Scott’s a reputable company, maybe I hit the CS person on a bad or busy day.
Thanks again!I was “lucky” enough to have broken the tip section of my Sage Xi2 in December. Apparently not too many rods being sent back that time of year. So, Sage was able to repair mine pretty quickly, around 2 weeks or so. Dunno if this is typical, but the time of year may influence the turnaround.
Update: Troutwag, you were right! I’m shipping the rod out soon just paying shipping and handling! Thanks!
This is great news as I have two Scott Rods. STS 3 weight (7’6″) and a S3 5 weight (9’0″) and I am glad they have excellent customer service.
Speaking of Scott rods, I had the chance top cast a few of them this weekend. The A2 really clicked for me and it’s not even their top of the line. Nice casting rod!
My friend stuck a Scott in my hand to cast and asked me not to look at it, just to cast it.
It took a little getting used to at first. It felt REALLY odd. Once I started carrying some line with it it flew!
It ended up being a 7′, 7″ – 12 weight! Talk about a nitchy rod! It’s made for things like tarpon fishing out of ‘yaks. It was the most interesting rod I’ve cast in years!
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