Interesting – Just Received this from Nikon
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- This topic has 5 replies, 4 voices, and was last updated Feb 27, 2014 at 10:16 am by
Douglas Barnes.
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Feb 26, 2014 at 11:25 am #76372
Zach Matthews
The Itinerant AnglerTECHNICAL SERVICE ADVISORY FOR USERS OF THE NIKON D600 DIGITAL SLR CAMERA
COOLPIX L25
Dear Zach,
Thank you for choosing Nikon for your photography needs.Nikon Inc. is contacting you regarding your D600 D-SLR camera. As you may be aware, Nikon Inc. recently issued a Technical Service Advisory for Users of the Nikon D600 D-SLR camera.
This Advisory related that some users of Nikon’s D600 D-SLR camera have reported the appearance of tiny spots on certain of their images. Not all users have experienced this issue. Nikon has thoroughly evaluated these reports and has determined that these spots are caused by dust particles which may become visible when the camera is used in certain circumstances and/or with certain settings. It is a well-known fact that the presence of dust particles cannot be completely avoided when using a D-SLR camera even after normal sensor cleaning procedures, because of a number of factors including components moving at high speeds when images are taken, the use of interchangeable lenses and the different environments in which a D-SLR camera may be used. As part of its customer-service commitment, Nikon is providing a customer-service measure to reduce the potential impact of dust particles on images taken by its D600 D-SLR cameras.
Nikon has resolved this by making available to you (even if Nikon’s product warranty has expired) this customer-service measure, which includes the inspection, cleaning and replacement of the shutter assembly and related parts of your camera, FREE OF CHARGE as well as the cost of shipping your D600 camera to Nikon and its return to you. Once again, please understand that regardless of this service, your D600 camera as is the case with all D-SLR cameras, will continue to require normal periodic sensor cleanings.
To have your D600 serviced free of charge:
ImageClick on the Schedule Free Repair Service link below.
On the following pages, you will need to provide the serial number of your D600 camera and your contact information.
Next, you will be prompted to create and print your Pre-paid UPS Return label and packing slip.
In shipping, please secure the D600 camera in a plastic bag inside the shipping box with several inches of quality packing material on all sides of the D600 camera. Please send your D600 camera and packing slip only. Do not include any batteries, memory cards or other accessories. Please do not ship in the original display box (It will not be returned).
Drop the shipping box off at any UPS facility. (Visit https://www.ups.com/dropoff for hours and locations.) You may also arrange to have your shipment collected by a UPS driver.Feb 26, 2014 at 12:23 pm #76374Don Thompson
MemberSounds like good service. Are you going to take them up on their offer?
Feb 26, 2014 at 3:36 pm #76378
J A Y M O R RMemberI would be all over that Zach. Nikonrumors reported this as well.
Send it in and get the work done.
Feb 26, 2014 at 6:49 pm #76386Don Thompson
MemberFrom what I read elsewhere, this seems to be a long time issue that Nikon is just now addressing. But, I guess better late than never, and they do seem to be taking care of it completely.
Feb 26, 2014 at 9:08 pm #76388Zach Matthews
The Itinerant AnglerI haven’t noticed any issue with mine, guys, but yeah, I will probably take them up on it. Might as well get a new shutter.
Zach
Feb 27, 2014 at 10:16 am #76404Douglas Barnes
MemberI haven’t noticed any issue with mine, guys, but yeah, I will probably take them up on it. Might as well get a new shutter.
Zach
Perhaps you’ll get lucky and they’ll send a D610 to replace it. Stranger things have happened.
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