With as many bait and spin casting rods as they sell one would think they would have to be more critical.
That said, they don’t require registration and don’t track the rods with serial numbers like a lot of the big guns do.
The one problem I had, about 10 years ago was handled far better that my best expectations. They had a new, upgraded rod to my door in 2 days which was mailed in a postage paid tube to send the broken rod back.